- Yishun North Region (Singapore) Singapore
Full Time RETAIL OPERATIONS MANAGER Jobs, Salary up to SGD 13,500 in AJAY INTERNATIONAL TRADING PTE. LTD. North Region (Singapore) - Maukerja
RETAIL OPERATIONS MANAGER
AJAY INTERNATIONAL TRADING PTE. LTD.
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Job Description
Responsibilities
Responsibilities
- Collaborate with the retail management team and appropriate stakeholders to implement new processes/procedures and monitor banking center operational activities through reporting
- Assess and align procedures and streamline workflow that impact operational process
- Challenge existing processes to drive the best possible operational results and outcomes
- Troubleshoot and resolve problems as they arise, ensuring smooth running of stores
- Work closely with colleagues in stores, Merchandising, Marketing, IT, Finance, VM
- Manage our Academy Stores programme to drive best practice and operational training
- Manage store communications processes and tools
- Maintain an up-to-date database of all stores including their equipment
- Act as the final version of the truth for any store related enquiries of information requests
- Collate market intelligence on competitors and innovators to ensure we remain competitive
- Minimum 5 years' or above experience in retail store operations (Mass Apparel), exposure in area management will be an advantage
- Engage with key stakeholders to embed policy, process and best practice
- Hold a retail forum to gather regular feedback regarding operations and how we can improve
- Meet regularly with Area and Store Managers and discuss progress
- Conduct store visits to truly understand how operational initiatives are landing in stores
- Work with procurement to manage tenders with external suppliers
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