- Singapore
Full Time Admin cum Service Counter | Punggol Jobs, Salary up to SGD 2,200 in PERSOL Outsourcing Pte Ltd - Maukerja
Admin cum Service Counter | Punggol
PERSOL Outsourcing Pte Ltd
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Job Description
Responsibilities
Job Responsibilities:
Maintain a constant presence at the front counter to provide prompt assistance
Greet and register walk-in customers using the case management system; manage the queue when necessary
Respond to customer enquiries professionally and efficiently
Manually track walk-in customer numbers in the event of queue system downtime
Conduct daily operational checks of the service centre and ensure collaterals are replenished before opening
Handle telephone and inbound email enquiries in a timely and courteous manner
Provide administrative support, including document filing, data entry, printing, and mailing of letters
Assist with setting up videoconferencing and other communication equipment for scheduled appointments
Provide logistical support for ad-hoc events when needed
Engage with customers to teach/guide on digital apps and online services
Assisting customers with online application forms using the portal
Perform prompt follow-ups and administrative duties
Perform any additional duties assigned by supervisor
Job Requirements:
Min GCE ‘O’ Level with prior experience in customer service support is an advantage
Good interpersonal and communication skills
Able to handle customer enquiries tactfully
Proficient in Microsoft Office (Word, Excel, Outlook) and digital applications
Able to work independently and as part of a team
Working hours / Location:
Monday to Friday – 8:15am to 6:30pm (with 1hr break)
Punggol MRT
We regret to inform, only shortlisted candidates shall be contacted.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at ************* You acknowledge that you have read, understood, and agree with the Privacy Policy.
EA License No: 90C3494 | EA Personnel No: R21100082 | EA Personnel Name: Mavis Goh En Qi
Maintain a constant presence at the front counter to provide prompt assistance
Greet and register walk-in customers using the case management system; manage the queue when necessary
Respond to customer enquiries professionally and efficiently
Manually track walk-in customer numbers in the event of queue system downtime
Conduct daily operational checks of the service centre and ensure collaterals are replenished before opening
Handle telephone and inbound email enquiries in a timely and courteous manner
Provide administrative support, including document filing, data entry, printing, and mailing of letters
Assist with setting up videoconferencing and other communication equipment for scheduled appointments
Provide logistical support for ad-hoc events when needed
Engage with customers to teach/guide on digital apps and online services
Assisting customers with online application forms using the portal
Perform prompt follow-ups and administrative duties
Perform any additional duties assigned by supervisor
Job Requirements:
Min GCE ‘O’ Level with prior experience in customer service support is an advantage
Good interpersonal and communication skills
Able to handle customer enquiries tactfully
Proficient in Microsoft Office (Word, Excel, Outlook) and digital applications
Able to work independently and as part of a team
Working hours / Location:
Monday to Friday – 8:15am to 6:30pm (with 1hr break)
Punggol MRT
We regret to inform, only shortlisted candidates shall be contacted.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at ************* You acknowledge that you have read, understood, and agree with the Privacy Policy.
EA License No: 90C3494 | EA Personnel No: R21100082 | EA Personnel Name: Mavis Goh En Qi
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