Full Time Senior-Sales Manager Jobs, Salary up to SGD 8,000 in NTS COMPONENTS SINGAPORE PTE. LTD. North Region (Singapore) - Maukerja

Role Purpose

The Senior/Sales Manager is a strategic leader responsible for the commercial performance and customer satisfaction of NTS Singapore. This role moves beyond individual account handling to focus on people leadership, process optimization, and long-term business growth. You will lead a multi-disciplinary team consisting of Account Managers and Customer Service professionals, ensuring a seamless journey from initial lead generation to post-delivery support for our high-tech OEM partners.

Responsibilities:

1. Team Leadership & People Development

• Direct Management: Lead, mentor, and coach a team of Account Managers and Customer Service staff to achieve high performance and professional growth
• KPI Management: Establish and monitor clear performance metrics (e.g., revenue targets, quotation turnaround times, customer satisfaction scores, and forecast accuracy)
• Culture Building: Foster a proactive, solution-oriented culture that bridges the gap between technical complexity and commercial excellence

2. Strategic Account Oversight

• Portfolio Strategy: Oversee the management of key accounts (Semiconductor, Analytical, Healthcare), ensuring the team maintains deep, multi-level relationships with global OEMs
• Escalation Point: Act as the senior commercial lead for high-stakes negotiations, contract renewals, and complex problem-solving scenarios
• Market Expansion: Identify and capitalize on new market segments and technological trends within the Southeast Asian high-tech manufacturing landscape

3. Operational Excellence (Sales & CS)

• Customer Service Optimization: Streamline internal Customer Service workflows to improve responsiveness, order management efficiency, and communication clarity with production
• Commercial Process: Drive the implementation and continuous improvement of CRM usage, sales funnel management, and New Product Introduction (NPI) commercial handovers
• Cross-functional Collaboration: Work closely with Operations, Supply Chain, and Engineering to ensure that commercial commitments align with site capacity and technical capabilities

Requirements:

• Experience: Minimum 5–10 years of experience in a leadership/management role within a B2B sales or commercial environment
• Industry Background: Proven track record in high-tech manufacturing, precision engineering, or mechatronics. Familiarity with the semiconductor equipment industry is a significant advantage
• Leadership Skills: Demonstrated ability to lead diverse teams (Sales/AM vs. Customer Service/Operations) and manage varying personality types and skill sets
• Education: Degree in Engineering (Mechanical, Mechatronics, etc.) or Business with a strong technical aptitude
• Strategic Thinking: Ability to translate corporate goals into actionable team strategies and individual performance plans
• Communication: Masterful negotiation and presentation skills; ability to influence senior stakeholders both internally and at the client level
• Coaching & Mentorship: A genuine interest in developing the next generation of sales and service talent
• Operational Rigor: A data-driven approach to sales management and process improvement
• Resilience: The ability to lead a team through the high-pressure environment of project-driven manufacturing and shifting customer demands