Job description:
We are looking for a delivery-focused Project Manager to lead the implementation of RPA and AI automation solutions for banking and enterprise clients.
You will be responsible for managing projects end-to-end, ensuring timely delivery while aligning with product and technical teams.
Key Responsibilities
Project Delivery & Execution
- Own end-to-end project delivery from initiation to deployment
- Define project scope, timelines, milestones, and resource planning
- Ensure delivery is on time, within scope, and within budget
- Manage multiple concurrent RPA, AI, and integration projects
Product Alignment & Roadmap Execution
- Work closely with the Product Manager to align delivery with the product roadmap and release plans
- Translate roadmap initiatives into execution plans, sprint timelines, and deliverables
- Track feature rollout, dependencies, and version releases
- Provide structured feedback from delivery and clients to improve product direction
Technical Delivery Coordination
- Coordinate closely with Technical Leads and engineering teams
- Ensure clear translation of business requirements into technical tasks
- Monitor development progress across RPA workflows, AI/OCR modules, and integrations
- Ensure alignment between technical delivery and project milestones
Stakeholder & Client Management
- Act as the primary interface between client, product, and engineering teams
- Lead requirement workshops, progress reviews, and solution walkthroughs
- Manage client expectations, scope changes, and communications
- Provide regular updates on status, risks, and key decisions
Risk, Issue & Quality Management
- Identify risks, dependencies, and bottlenecks early
- Drive mitigation and escalation when required
- Ensure proper UAT planning, execution, and sign-offs
- Maintain delivery quality aligned with enterprise and banking standards
Resource & Vendor Coordination
- Plan and manage resource allocation across projects
- Coordinate internal teams and external vendors/partners
- Track team capacity, utilization, and delivery efficiency
Continuous Improvement & Delivery Excellence
- Improve delivery processes, templates, and governance standards
- Capture lessons learned and refine delivery frameworks
- Support pre-sales with estimation, planning, and delivery approach
Requirements
Experience
- 5–10 years of project management experience (IT / Tech projects)
- Experience in RPA, AI, or system integration projects preferred
- Background in banking / fintech is an advantage
Technical Understanding
- Familiar with RPA tools (UiPath, Automation Anywhere, etc.)
- Basic understanding of AI/OCR and system integrations
- Able to work closely with technical teams
Skills
- Strong project delivery mindset
- Good communication & stakeholder management
- Problem-solving and risk management skills
- Familiar with Agile / Scrum
Key Success Metrics (KPIs)
- On-time and on-budget delivery
- Alignment with product roadmap and release timelines
- Client satisfaction and successful UAT sign-off
- Delivery quality and reduction of escalations
- Efficiency and predictability of project execution
Pay: RM7,000.00 - RM9,500.00 per month
Work Location: In person