Full Time Senior Manager - Retail - Mall Management Jobs, in Randstad WP Kuala Lumpur - Maukerja

Job Details

about the company

The hiring company is a reputable public listed property conglomerate.

about the job

Retail & Tenant Management

• Create and apply tenant mix plans to increase shopper traffic and overall income.
• Build strong ties with major tenants and handle negotiations for lease terms, renewals, and incentives.
• Track tenant results and provide solutions to boost their sales and operational productivity.
• Partner with leasing teams to bring in new brands and ensure the retail selection remains exciting.

Mall Operations & Facilities Management

• Manage day-to-day mall activities to provide a safe, clean, and welcoming environment for shoppers.
• Work with facilities and security departments to meet all operational standards and legal compliance.
• Guarantee that all health, safety, and government regulatory mandates are strictly followed.
• Apply industry best practices and standard operating procedures to improve cost savings and efficiency.

Marketing & Promotions

• Work with marketing departments to organize and run campaigns, events, and promotions that increase foot traffic and strengthen the mall’s brand identity.
• Track the return on investment for marketing activities and analyze shopper engagement data.
• Assist with digital marketing efforts, such as social media management and customer loyalty programs.

Financial & Performance Management

• Supervise and direct the mall’s financial health by overseeing rental collections, operating budgets, and cost controls.
• Create detailed reports and presentations for executive leadership regarding occupancy rates, total revenue, and key performance indicators.
• Formulate strategic action plans to fix performance shortfalls and ensure all revenue goals are met.

Team Leadership & Stakeholder Management

• Lead, mentor, and build a high-achieving team dedicated to retail and mall management.
• Promote a culture of teamwork and customer excellence among all mall personnel.
• Act as the primary liaison for all tenants, external vendors, and internal company stakeholders.

skills and experience required

• Bachelor’s Degree in Real Estate, Property Management, Business Administration, or a related field.
• Minimum 10 years of experience in retail mall management, property management, or commercial leasing.
• At least 5 years in a leadership or senior management role.
• Experience managing community malls, shopping centres, or mixed-use developments is preferred.
• Strong financial and commercial acumen.
• Good understanding of mall operations, facilities management, and tenant fit-out processes.
• Excellent communication and stakeholder management skills.

culture and benefits

The organization fosters a dynamic and entrepreneurial culture, empowering team members with the autonomy to lead their own initiatives. This environment offers a premier platform for professionals to build a diverse career portfolio through direct project ownership and a steadfast commitment to personal development.

how to apply

The details provided above serve as a general guideline for the position. Interested candidates are invited to apply directly through this advertisement or visit ************* for further information. Please note that due to the high volume of applications, only shortlisted candidates will be notified.

Skills
Property , Real Estate , Leasing , Mall Management , Mall , Retail , Property Management , Tenant Management , Mall Operations , Facilities Management
Qualification
no additional qualifications required
Education
Bachelor Degree