Full Time Sales Administrative - Receptionist (Pilates Studio) Jobs, in Jayeonhanbang Selangor - Maukerja

Job Description

A Sales Admin & Receptionist is responsible for front desk operations, customer service, and supporting sales activities to ensure smooth daily studio operations.

1. Front Desk & Customer Service

• Welcome and assist clients in a friendly and professional manner

• Handle walk-in inquiries about classes, packages, and studio services

• Manage client check-ins and class registrations

• Respond to calls, WhatsApp, Instagram, and email inquiries

• Provide accurate information about schedules, promotions, and packages

2. Sales Support

• Promote Pilates classes, packages, and promotions to clients

• Follow up with leads and trial class customers

• Assist clients with package purchases and renewals

• Achieve monthly sales targets set by management

• Maintain good relationships with existing clients to encourage retention

3. Administrative Duties

• Manage booking systems and update class schedules

• Record daily sales and client attendance

• Maintain and update customer database

• Prepare daily reports for management

• Assist with membership tracking and package validity

4. Studio Operations

• Ensure reception area is clean and organized

• Prepare class attendance sheets before sessions

• Coordinate with instructors regarding class attendance

• Assist with studio opening and closing procedures

• Ensure clients follow studio rules and policies