Job Duties:
• Develop and formulating organizational objective for setting up new opening of shops, developing its procedures to implement and execute key marketing strategies plan for achievement of its overall long-term organizational goals.
• Oversee multiple branches/ outlets to ensure consistent service standards and operational compliance.
• Lead and supervise supervisors, bakers and sales staffs.
• Analyze and identifying the demographics of various areas for implementing new shop and suggesting strategies to counter the aggressive marketing of today's competitors.
• Collaborate with internal staffs/ team of chief bakers for conceptualizing and creation of bakery/ cakes.
• Create new ideas and continual improvement of sales' plan in sustaining the company's sales target and market shares.
• Launch promotion periodically in sustenance marketing and other activities to increase company's sales.
• Plan and generate the costing/ pricing of bakery and cakes based on competitive analysis data to leverage the company's position in surpassing the competitors.
• Suggest new innovation/ technology to streamline the current process of workflow.
• Develop and establish SOPs for upcoming new shop(s).
• Maintain proper documentation, reporting and sales tracking.
• Assist Human Resource in hiring, training, uphold sales team's customer service and scheduling manpower planning.
Job Requirements:
• Singaporeans Only
• At least 3-5 years of experience in leading and managing the shops island-wide.
• Positive attitude and willingness to learn.
• Passion in Food & Beverage service and committed to deliver high levels of service.
• Possess professional disposition with good communication and interpersonal skills.
• Capable to multitask and adapt to a fast-paced environment.
• Flexibility to travel between outlets and work on weekends and public holidays.