- Singapore
Kerja Sepenuh Masa, Customer Relationship Officer di Ma Kuang - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Customer Relationship Management
- Manage and maintain the client database to ensure accurate and updated records.
- Follow up with clients to ensure satisfaction and encourage return visits.
- Assist in planning, organizing, and executing marketing and outreach events (e.g., health talks, wellness fairs, promotional activities).
- Represent Ma Kuang TCM at events and engage with participants to promote services and build brand awareness.
- Support post-event reporting and follow-up with potential clients.
- Assist front desk or clinic staff during busy periods to ensure smooth operations.
- Coordinate with clinic teams to align client appointments and service schedules.
- Provide administrative support where necessary (e.g., report preparation, client communication).
- Work closely with marketing, operations, and clinic teams to ensure consistent service quality.
- Prepare regular customer relationship management and engagement reports to track performance and client feedback.
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.
Lebih Lanjut
