- Shah Alam Selangor Malaysia
Full Time Japanese-Speaking Customer Support - Sales - Quality Assistant Jobs, in PERSOL Selangor - Maukerja
Japanese-Speaking Customer Support - Sales - Quality Assistant
PERSOL
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Responsibilities
Job Description:
As a Japanese speaker, you will be responsible for customer support, sales assistance, and quality support tasks. You will act as a bridge between Japanese customers and in-house Japanese staff. Depending on your skills and experience, you will handle the following responsibilities:
Customer Support / Contact Point
- Serve as the main point of contact for Japanese-speaking customers and in-house Japanese staff
- Handle communications via phone, email, and documents
- Respond to inquiries and resolve basic issues
Sales Support
- Assist the sales team with administrative tasks
- Prepare quotations, process orders, and support customer communications
- Facilitate Japanese-language communication with customers
Quality Support / QA Assistance
- Support quality-related tasks in manufacturing and production
- Coordinate specifications with overseas headquarters or customers in Japanese
- Perform data entry and prepare reports
Other tasks as assigned
MUST TO HAVE:- Japanese language proficiency (JLPT N2 or above, business-level usage required)
- Minimum 3 years of work experience (Japanese language experience not required)
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