Full Time Examination-Administration - Operations Manager Jobs, Salary up to MYR 5,500 in UNITAR Capital Selangor - Maukerja

Job Purpose:

To oversee and manage all examination-related operations, ensuring the integrity, accuracy, and timely execution of examination processes in compliance with institutional policies and academic regulations. The role is responsible for leading examination activities across campuses and centres, including scheduling, results management, student records, stakeholder coordination, quality assurance, and continuous process improvement to support academic excellence and operational efficiency.

Key Responsibilities

1) Examination Management

• Plan, coordinate, and oversee all examination activities, including scheduling and logistics.
• Ensure smooth execution of examination sessions across all Campuses/Centre’s.

2) Policy Compliance & Governance

• Ensure adherence to academic regulations, policies, and procedures.
• Safeguard the confidentiality and security of examination materials.

3) Operations & Administration Manage daily operations of the Examination Centre.

• Oversee the preparation, handling, and distribution of examination papers and materials.

4) Results & Records Management

• Oversee the processing, verification, and release of examination results.
• Ensure proper maintenance of student academic records, transcripts, and related documentation.

5) System & Data Management Ensure effective use of examination systems (e.g., CMS/SMART).

• Liaise with ICT for system support, enhancements, and data accuracy.

6) Stakeholder Coordination

• Collaborate with faculties, lecturers, and academic units on examination matters.
• Provide guidance on examination procedures and requirements.

7) Quality Assurance & Audit

• Support audit processes and ensure compliance with quality standards.
• Prepare reports and recommend improvements to examination processes.

8) Project & Change Management

• Support institutional initiatives, including process alignment and integration with affiliated colleges.

Qualifications & Experience

• Bachelor’s degree in a relevant field (e.g., Education, Administration, or Management); a Master’s degree is an added advantage
• Minimum 5–8 years of experience in academic or examination administration, with at least 2–3 years in a supervisory or managerial role
• Strong knowledge of examination policies, procedures, and quality assurance standard.
• Experience in managing examination systems and platforms

Pay: RM5,000.00 - RM5,500.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person