Work from Home Administrative Support Executive Jobs, Salary up to SGD 3,200 in Expertise Technologies Pte Ltd Central Region (Singapore) - Maukerja

Join our team for a dynamic role with an outsourced project. We are seeking a dedicated and detail-oriented individual to support the organization’s customer experience operations, system administration, and departmental administrative functions.

Key Responsibilities:

• Support the administration of the organization’s customer satisfaction portal and customer experience dashboards
• Process new user account creation requests and amendments to existing user access
• Maintain supporting documentation related to new user onboarding and access changes
• Assist in the preparation of monthly user access audit reports
• Support basic troubleshooting and resolution of the portal’s access-related issues
• Perform basic customer satisfaction analysis using Power BI, Excel, or AI tools to support monthly and quarterly reporting
• Liaise with internal stakeholders to gather inputs related to customer experience improvement
• Consolidate presentation materials from various stakeholders and prepare meeting decks
• Arrange room bookings, presentation facilities, and IT support services for presentation sessions
• Manage meeting schedules and calendar invitations for departmental and quarterly presentations
• Assist with meeting minutes and note-taking during presentations and discussions
• Send email meeting notifications to staff groups with agenda briefed by supervisor
• Support onboarding activities for new hires, including IT account setup and access coordination
• Assist in maintaining and updating the department intranet portal and shared resources
• Monitor and manage the department shared mailbox
• Any other administrative duties or tasks as assigned

Requirements:

• Diploma qualifications or above with 1 to 2 years of relevant work experience in administrative role or related discipline.
• Prior experience in supporting Customer Satisfaction reporting/dashboards, system access management and audits.
• Proficiency or working experience with PowerBI will be an advantage.
• Good interpersonal and communication skills
• Detail oriented and meticulous
• Proficient in Microsoft Office tools, e.g. Excel, PowerPoint, Word, Outlook etc.

Working Time:

Monday to Friday: 8.30am to 6.00pm

Job Type: Full-time, Contract

Contract Period: 24 months

Pay: $2,800.00 - $3,200.00 per month

Work Location: Hybrid remote in Outram