Kerja Sepenuh Masa, Order Management - Operation Executive (SAP - Reporting) - Contract di Adecco Selangor - Maukerja

Role: Order Management & Operation Executive (SAP & Reporting)

Industry: FMCG

Working Day/Hours: Monday – Friday; 9am – 6pm

Duration: 12 months contract (Renewable based on business needs)

Working Location: 10th Floor Surian Tower 1 Jalan Mutiara Damansara, Petaling Jaya, 47810, Selangor

Salary: Basic range from RM4,200 - 4,800 (Based on experience + skills) with statutory contribution + leave entitlement + medical insurance

Job Responsibilities

A. Customization & Market Availability Planning

• Share and align on the Master Production Schedule (MPS) with relevant stakeholders.
• Reconcile hologram stickering and ensure accuracy in application.
• Prepare and share Rough-Cut Capacity Planning (RCCP).
• Review and verify documentation required for batch release.
• Conduct regular inventory reconciliation checks.
• Coordinate mock-up approvals for product customization and branding.
• Manage First Article Inspection (FAI) and approval processes within system platforms.

B. Master Data Management

• Coordinate with customers to create and maintain master data in their systems (e.g., WMS, pricing, standard cost).
• Create and maintain new SKU requirements in internal systems, including BUOM and SUOM updates.
• Ensure all related tasks and records are updated accurately in relevant systems.
• Manage and maintain master data for new SKUs within product lifecycle systems.

C. Ordering, Shipping & Billing Management

• Support sales order processing and coordinate shipment execution, including picking, goods issue, and invoicing.
• Ensure proper stock transfer processes between internal and external locations.
• Coordinate inbound shipments with logistics and distribution stakeholders.
• Manage order coordination for EDI customers, including shipment planning and truck requirements.
• Track and follow up on operations to ensure successful delivery and timely shipments.
• Review and validate invoices related to storage, handling, scrapping, and volume metrics.
• Manage Proof of Delivery (POD), including verification, reconciliation, and proper documentation.

D. Customer Returns & Rejections

• Coordinate root cause analysis (RCA) for rejected goods with relevant teams.
• Ensure proper documentation and system updates for return and rejection cases.
• Execute customer return transactions in SAP after validation.

Skills Must Have:

• Minimum 2-3 years of experience in using SAP.
• Well adverse with Microsoft Excel and advance excel skills along with Power BI.
• Previous exposure of working under Production or Project Management function.
• Must possess excellent verbal and written communication skills to effectively work with customers.
• KPI Tracking and Dashboard Preparation.

Desired Skills:

• Proactive leadership and accountability
• Effective working with others
• Maintain polite and professional communication via phone, e-mail, and mail
• Work independently on routine and recurring aspects of an assignment
• Learning agility and able to adapt to situations

If you are interested to apply, please forward your latest resume to ************* or *************

Subject: Job Application – Order Management & Operation Executive (SAP & Reporting)