Full Time Customer Service @ KL - ANZ Market (Outbound - Emails) Jobs, Salary up to MYR 4,500 in Agensi Pekerjaan Times Management Consultancy Federal Territory - Maukerja

Location: KL Sentral
Start Date: 2 June 2026

Role Overview

Provide premium customer support to B2B clients via phone and email, ensuring timely resolution and high customer satisfaction.

Key Responsibilities

• Handle outbound calls & email support for B2B clients (ANZ market)
• Understand customer issues and provide accurate solutions
• Record and update cases in CRM systems
• Ensure timely follow-ups and issue resolution/escalation
• Meet SLA and KPI targets consistently
• Maintain professionalism and high service standards

Requirements

• SPM (1 year experience) OR Diploma/Degree (fresh grads welcome)
• Strong English proficiency (C1 level)
• Good communication & customer handling skills
• Able to work ANZ hours (4:00 AM – 8:30 PM, Mon–Fri, shift-based)

Additional Info

• Exposure to B2B client handling
• Involves authorized sales engagement

**Only shortlisted candidates will be contacted. All the best with your job search.

Job Type: Full-time

Pay: RM3,500.00 - RM4,500.00 per month

Application Question(s):

• Are you a fresh diploma/degree graduate?
• What is your expected salary package (basic)?
• Are you able to start working on 2nd June 2026?

Work Location: In person