Full Time Data Analysis - Insights, Assistant Manager (Sales Operations) Jobs, in Watsons Malaysia Federal Territory - Maukerja

Objective

This position plays a key role in driving commercial performance by turning sales and operational data into clear insights, actionable dashboards, and practical recommendations. This role partners closely with Sales and Operations teams to support store performance, stock planning, staff incentives, and local marketing activities, while leading and coaching a team of analysts towards a common business direction.

Job Responsibilities

• Analyse sales performance across stores, channels, and regions to identify trends, opportunities, and risks.
• Translate sales and operational data into actionable insights to support commercial strategies and decision‑making.
• Prepare and present weekly, monthly, and management reports with clear business insights and recommendations.
• Develop, enhance, and maintain Power BI dashboards for sales, KPIs, and operational performance.
• Work closely with stakeholders to translate business requirements into user‑friendly and impactful dashboards.
• Standardise KPI definitions and reporting structures to ensure data accuracy and consistency.
• Support stock planning and analysis for existing stores, new store openings, refits, and store closures.
• Monitor stock performance and provide insights to optimise inventory levels and sell‑through.
• Lead, coach, and mentor a team of analysts to deliver high‑quality, commercially relevant analysis.
• Collaborate closely with Sales, Operations, Finance, and IT teams on business initiatives and ad‑hoc projects.
• Drive continuous improvement in reporting processes, automation, and analytical practices.

Requirements

• Bachelor's Degree in Data Analytics, Statistics, Mathematics, Business, or related fields.
• 4-6 years of experience in sales analytics / business intelligence, preferably within retail or FMCG.
• Strong hands on experience in Power BI, with solid knowledge of data modelling and dashboard design
• Advanced proficiency in Microsoft Excel and PowerPoint.
• Good understanding of sales KPIs, stock management, store operations, and incentive structures.
• Strong leadership, communication, and stakeholder management skills.
• Commercially minded, detail oriented, and comfortable working in a fast paced retail environment.
• Strong understanding and problem-solving skills.
• Excellent communication and teamwork abilities.
• Experience with SQL, PowerBI, DAX, M, PowerPivot preferred.
• Able to work under minimum supervision and extensive travelling is required.

At Watsons, we believe in Growing Together through continuous learning and global exposure, embracing The Power of New by integrating innovation and openness, Caring for All by putting people and the planet at the heart of what we do and Making a Mark by creating a supportive environment where every voice is valued and contributions are celebrate.

About Us

Watsons Malaysia is part of AS Watsons Group, the world’s largest international health and beauty retailer operating over 16,000 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2022, AS Watsons Group recorded revenue of US$22 billion. Every year, we are serving over 5.5 billion shoppers via our O+O (Offline plus Online) technology-enabled platforms. Watsons Malaysia is the leading health and beauty retailer with more than 650 Watsons stores and growing in the country serving the needs of all Malaysians. Watsons continues to inspire our customers to enjoy life to the fullest and set the standards in the health, wellness, and beauty market, providing personalised advice in health, beauty, and personal care on top of its market-leading product ranges, making customers LOOK GOOD, DO GOOD, FEEL GREAT every day.

Since 2009, Watsons has been the No.1 pharmacy/drugstore brand in Asia Pacific for the 13th year running*. On top of that, Watsons Malaysia won Platinum Award for the Best in Retail Category 2022 by Putra Brands Award, a premier and only brand award in Malaysia voted by Malaysian consumers. Watsons Malaysia is also the No. 1 Retailer Most Preferred Graduates Employers to Work for by Talentbank Graduates' Choice Award 2022.

*Campaign Asia-Pacific “Asia’s Top 1000 Bands online study over 8,000 respondents across 14 markets in Asia Pacific region”.

Disclaimer: We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant/ similar posts within the AS Watson Group.