- 36 ROBINSON ROAD Central Region (Singapore) Singapore

Working Location
Job Description
Responsibilities
We are looking for a client-focused and detail-oriented Client Services Executive to support our immigration operations in Singapore.
This role is primarily focused on post-sales client servicing, while also providing support to sales consultants and participating in basic marketing initiatives. It is ideal for candidates who enjoy working with people, managing processes, and developing strong coordination skills.
Client Servicing (Primary Focus)
Manage client cases and ensure smooth progress throughout the application process
Provide guidance on documentation and procedures
Handle client enquiries and maintain strong client relationships
Ensure timely follow-ups and high service standards
Sales Support
Assist sales consultants with case onboarding and basic eligibility coordination
Support documentation preparation before case submission
Marketing Support
Assist in simple marketing tasks such as preparing promotional materials (e.g. posters, basic content)
Minimum Diploma qualification (or equivalent)
Minimum 1 year of experience in client service / admin / coordination roles
Strong communication skills and ability to handle client interactions professionally
Good organisational and multitasking abilities
Detail-oriented with strong execution skills
Positive attitude and willingness to learn
Comfortable working in a structured, process-driven environment
Competitive base salary
Monthly performance bonus for strong performers
Medical benefits and allowances (including mobile, computer, and attire support)
Stable working hours: Monday to Friday, 9:00 AM – 6:00 PM
Structured training and onboarding support
Clear career progression pathway within the organisation
Opportunities for internal career advancement and cross-border transfers
Convenient CBD office location (near Raffles Place / Telok Ayer MRT)
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