Full Time Trainer CS under KYC-Finance-Banking Industry Jobs, Salary up to MYR 5,300 in Transcosmos Malaysia Federal Territory - Maukerja

Position Overview

As the Call Centre Trainer, you will play a pivotal role in enhancing the skills and knowledge of call centre agents. Your responsibilities will include conducting product knowledge training, refresher courses, and on-the-job assessments. You will collaborate closely with clients and project teams to update and develop training materials that align with industry best practices. Additionally, you will monitor operational performance, initiate advanced training based on assessments, and provide comprehensive training and support to new hires.

Working Location: Sunway Visio Tower, Lingkaran SV, Sunway Velocity, 55100 Kuala Lumpur.

Working Shift: 9am-6pm

Working Day: 5 days’ work with 2 days off. Off days on rotational basis.

Pay: RM4,000.00 - RM5,300.00 per month

Experience:

• training banking/KYC/finance industry: 1 year (Required)

Work Location: In person