Job Summary
The Banking IT Project Manager is responsible for managing end-to-end technology projects within the banking and financial services environment. The role involves planning, executing, monitoring, and delivering banking technology initiatives while ensuring compliance with regulatory requirements, security standards, timelines, budgets, and business objectives.
The candidate will work closely with business stakeholders, technical teams, vendors, regulators, and senior management to deliver high-quality banking solutions and digital transformation initiatives.
Key ResponsibilitiesProject Management & Delivery
- Manage full project lifecycle from project initiation to closure.
- Define project scope, objectives, timelines, budgets, and deliverables.
- Develop and maintain project plans, schedules, RAID logs, and status reports.
- Monitor project progress and ensure timely delivery within approved scope and budget.
- Manage project risks, issues, dependencies, and change requests.
- Ensure adherence to SDLC, Agile, Scrum, Waterfall, or hybrid methodologies.
Banking Technology Projects
- Lead implementation and enhancement projects involving:
- Core Banking Systems
- Internet Banking
- Mobile Banking
- Payment Systems
- Digital Banking Platforms
- Loan Origination Systems
- AML / KYC Systems
- Treasury Systems
- CRM Platforms
- Data Warehouse & Reporting Systems
- API & Open Banking Solutions
Stakeholder Management
- Coordinate with business users, technical teams, vendors, and external partners.
- Conduct project meetings, workshops, steering committee updates, and status reporting.
- Manage communication between business and IT teams.
- Ensure alignment between business requirements and technical solutions.
- Manage stakeholder expectations and escalations.
Regulatory & Compliance Management
- Ensure compliance with:
- Bank Negara Malaysia (BNM) guidelines
- PayNet requirements
- Internal audit and governance standards
- Information security policies
- Data privacy and cybersecurity standards
- Maintain proper project governance and documentation.
Vendor & Resource Management
- Coordinate with vendors, consultants, and system integrators.
- Manage procurement, contracts, and service delivery activities.
- Track vendor performance and SLA compliance.
- Manage project resources and team allocation.
Testing & Implementation
- Coordinate SIT, UAT, regression testing, and production deployment activities.
- Ensure proper defect management and issue resolution.
- Support go-live activities and post-production stabilization.
- Ensure successful handover to support and operations teams.
PMO & Reporting
- Prepare project dashboards, management reports, and executive summaries.
- Track project KPIs, budgets, and resource utilization.
- Support PMO governance and portfolio reporting.
- Ensure compliance with project management standards and processes.
Required Skills & CompetenciesProject Management Skills
- IT Project Management
- Agile / Scrum / Waterfall Methodology
- PMO Governance
- Risk & Issue Management
- Change Management
- Stakeholder Management
- Vendor Management
- Budget Management
- Resource Planning
- SDLC Management
Banking Domain Knowledge
- Core Banking
- Digital Banking
- Mobile & Internet Banking
- Payment Systems
- AML / KYC
- Loan & Financing Systems
- Treasury Operations
- Banking Operations
- Regulatory Compliance
- Financial Services Technology
Technical Skills
- JIRA
- Microsoft Project
- Confluence
- Power BI
- SQL
- API Integration
- Cloud Technologies (Azure / AWS)
- DevOps / CI-CD Knowledge
- SharePoint
Soft Skills
- Leadership Skills
- Communication Skills
- Problem Solving
- Analytical Thinking
- Decision Making
- Negotiation Skills
- Team Collaboration
Preferred Qualifications
- Bachelor’s Degree in IT, Computer Science, Engineering, or related field.
- PMP, PRINCE2, Agile, Scrum, or ITIL certification preferred.
- 5+ years of IT Project Management experience.
- Experience in banking or financial services industry is highly preferred.
Key Deliverables
- Successful delivery of banking technology projects.
- Compliance with project scope, timeline, budget, and quality standards.
- Effective stakeholder and vendor management.
- Reduced project risks and operational impact.
- Stable production implementation and business continuity.
Common Banking Projects Managed
- Core Banking Migration
- Digital Banking Transformation
- Mobile Banking Enhancement
- Internet Banking Rollout
- Payment Gateway Integration
- PayNet / DuitNow / RENTAS Projects
- AML & Compliance Initiatives
- Loan Origination System Implementation
- Cloud Migration Projects
- Data Warehouse & Reporting Projects
- Cybersecurity & Infrastructure Upgrades
- Regulatory Compliance Projects