jobs in Twinkle Twinkle Icon Sdn Bhd

Full Time Retail Supervisor Jobs, Salary up to MYR 4,000 in Twinkle Twinkle Icon Selangor - Maukerja

MYR2,500 - MYR4,000 Per Month
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Working Location

  • Shah Alam Selangor Malaysia

Job Description

Requirements

  

  • Minimum SPM / equivalent qualification.
  • 2–4 years of retail experience, with at least 1 year in a supervisory or senior role.
  • Strong sales-driven mindset with proven ability to achieve store KPIs.
  • Good communication and leadership skills.
  • Able to communicate in Bahasa Malaysia and basic English (additional languages are an advantage).
  • Familiar with POS systems, cashiering, inventory control, and basic reporting.
  • Able to work rotational shifts, weekends, and public holidays.
  • Well-groomed, professional,reliable, and high integrity.
  • Proactive, organised, and able to perform in a fast-paced retail environment.

Responsibilities

  

  • Oversee daily store operations to ensure smooth and efficient running of the outlet.
  • Drive store and individual sales performance to achieve sales targets and KPI results.
  • Monitor and analyse retail metrics (conversion, ATV, UPT) to improve business performance.
  • Plan and manage staff scheduling to meet daily operational needs.
  • Lead, coach, and motivate the sales team to deliver excellent customer service and sales results.
  • Support recruitment, onboarding, and training of store team members.
  • Handle customer feedback and complaints professionally and in a timely manner.
  • Maintain high standards of store presentation, visual merchandising, and brand compliance.
  • Ensure proper cash handling, inventory control, stock replenishment, and stock accuracy.
  • Ensure compliance with Company SOPs, loss prevention, and audit requirements.
  • Coordinate with internal teams (VM, Operations, Logistics, Marketing) on store-related matters.
  • Perform ad-hoc duties as assigned by Management.

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