- Kuala Lumpur Federal Territory Malaysia
Full Time Junior Associate, Business Development Operations - ShopeeFood Jobs, in Shopee Federal Territory - Maukerja
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Responsibilities
Job Description
- Operational Support: Manage end-to-end BD operational activities that support Key Account Managers (KAMs) and merchants, including brand tagging, outlet onboarding, menu updates, campaign setup, and other related tasks.
- Data Management: Maintain accuracy and consistency across reports, trackers, and system submissions to ensure reliable information flow and data integrity.
- Performance Tracking: Update and monitor BD KPI dashboards and performance trackers to support weekly and monthly reporting needs.
- Issue Resolution: Identify and resolve operational bottlenecks by coordinating with internal teams such as Marketing, Operations, and Finance.
- Documentation & Compliance: Ensure all documentation, trackers, and submission lists (e.g., onboarding, campaign, FOMS tickets) are accurate, complete, and up to date.
- Menu Translation: Transcribe the merchant's menu to the ShopeeFood's menu template
- Fresh graduates are encourage to apply
- Enjoy working efficiently and independently in a fast-paced environment
- Strong logical thinking and problem-solving skills, focused in achieving the target
- Good team player, positive attitude and eager to learn
- Hard working, independent, and good spirits within the team
- Hungry in learning and executing actions
- Able to overcome and be creative when managing the merchants in different situations
- Able to perform analytical functions on spreadsheet and knowledge in statistical formula
- Understand knowledge and functions in Microsoft Excel and Google Sheet
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