** Preferred Singaporean/PR **
Job Summary
Air Market Logistics (S) Pte Ltd is seeking a responsible and detail-oriented Air Operations Officer (Import & Export) to join our airfreight operations team at Changi Airfreight Centre.
Key Responsibilities
Air Import Operations
• Coordinate air import shipments from arrival to final delivery
• Monitor cargo arrival status through airlines and ground handling agents (SATS / dnata)
• Arrange cargo collection from airport cargo terminals
• Prepare and process import permits and customs clearance documentation
• Coordinate with trucking providers for cargo delivery to customers
• Liaise with overseas agents and customers regarding shipment status and documentation
• Ensure timely cargo release and resolve shipment discrepancies when required
Air Export Operations
• Coordinate export shipment bookings with airlines and co-loaders
• Prepare export documentation including MAWB, HAWB, and shipping instructions
• Arrange cargo acceptance with ground handling agents
• Verify cargo details including weight, dimensions, and packaging requirements
• Ensure compliance with airline and customs export procedures
• Monitor flight schedules and update customers on shipment departures
Documentation & Compliance
• Prepare and verify shipping documentation including:
Master Air Waybill (MAWB)
House Air Waybill (HAWB)
Commercial Invoice
Packing List
Export / Import Permits
Coordination & Customer Service
• Liaise with airlines, overseas agents, customers, warehouse teams, and transport providers
• Provide shipment updates and respond to operational enquiries
• Handle operational issues and ensure timely resolution to avoid shipment delays
• Maintain good working relationships with partners and agents