Full Time Admin Claims (until 30 December 2026) Jobs, Salary up to MYR 2,000 in Techsap ASP Federal Territory - Maukerja

Job Purpose/Summary:To perform claim assessment based on the claims SOP and guideline. To achieve the KPI on the claim assessment.

Key responsibilities:

1. Claims Payments

• 100% payment vouchers are prepared within 2 working days for normal payment /24 hours for urgent payment from the last document received date.
• Follow up with Claims Handler to ensure claims payment approved within 2 working days from payment voucher creation date.
• Send payment request to Finance on daily basis before the cut off time for processing without omission.
• Payment journal adjustment done within 2 days TAT upon request.
• Ensure accuracy of data entry in payment processed.

Claims Assessment

• To perform claim assessment based on the claims SOP and guidelines.
• Achieve KPI on the claim assessment.

Accident & Health claims

• To assist the Manager and Supervisor on the administration, registration, assessment, update reserve, assessment reconciliation and any other task to achieve the Dept KPI.

2. Service Delivery

• Acting with a high degree of integrity, in ensuring compliance to all relevant standards, risk and regulations.
• Provide good claims service.
• Adhering closely to our service benchmark.

3. Productivity & reporting

• Ensure smooth management on the day to day operation of the portfolio assigned.
• Meeting productivity threshold.
• Monitor daily incoming cases to meet expected TAT.
• Consistent update of productivity tracker on daily basis.
• Prepare report and provide data to unit head as and when required.
• Satisfactory completion of additional tasks assigned by the unit head within agreed deadlines.

4. Respond to enquiry

• Attend and respond to enquiry within 2 working days / on the same day for urgent matter.

5. Compliance

• Ensure day to day business activities are compliant with the requirements of Group policies, guidelines procedures as well as local and other relevant laws and regulations.

6. Project & Process Improvement

• Participate and contribute in any project assigned by unit head.
• Participate in any testing requested by unit head.
• Contribute idea on any process improvement.

7. Training

• Attend all trainings (classroom or online) organized by HR or unit head to enhance soft skills and/or technical skills.

Pay: Up to RM2,000.00 per month

Work Location: In person