Full Time Customer Service Representative Jobs, Salary up to MYR 3,500 in Asian Technology Solutions Federal Territory - Maukerja

Position: Customer Service Agent - Level 1

Job Type: Full Time, Contract (12 Months Renewable) – 24/7

Location : Bukit Bintang

Experience in Banking / Fintech domain is Must

Experience in Inbound calls, Live Chat and email Chat is Must

JOB REQUIREMENTS:

At least 1 year of relevant experience in a Customer Service / Customer Experience function in the Financial Services industry or Digital Natives companies

Strong communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner

Excellent problem-solving and decision-making skills to provide accurate and effective solutions to customer inquiries

Empathy, patience, and a customer-centric mindset to handle customer complaints and requests

Pay: RM2,000.00 - RM3,500.00 per month

Experience:

• Banking: 1 year (Required)

Work Location: In person