Job Summary
We are looking for a friendly and energetic Barista cum Service Crew to deliver excellent customer service while preparing high-quality beverages and maintaining a welcoming café environment. This role combines beverage preparation, cashiering, and front-of-house service.
Key Responsibilities
Beverage Preparation
- Prepare and serve coffee, tea, and other beverages according to company standards.
- Operate coffee machines and equipment (espresso machine, grinder, etc.).
- Ensure consistency in taste, presentation, and quality of all drinks.
Customer Service
- Greet customers warmly and take orders accurately.
- Recommend menu items and promote ongoing promotions.
- Handle customer inquiries and resolve complaints professionally.
Cashiering & Order Handling
- Process payments (cash, e-wallet, card) accurately.
- Maintain proper cash handling and daily sales records.
Outlet Operations
- Maintain cleanliness and hygiene of the café, including dining and service areas.
- Ensure proper display and replenishment of food and beverages.
- Follow food safety and sanitation guidelines at all times.
Team Support
- Assist kitchen or service team when required.
- Work collaboratively with team members to ensure smooth daily operations.
- Support stock checking and basic inventory management.
Requirements
- Minimum PMR or equivalent.
- Prior experience as a barista or in F&B service is an added advantage (training provided for beginners).
- Able to work on shifts, and Saturday.
- Basic knowledge of coffee preparation is a plus.
Skills & Attributes
- Friendly, positive, and customer-oriented attitude.
- Good communication and interpersonal skills.
- Fast learner with the ability to work in a fast-paced environment.
- Responsible, punctual, and team player.
Pay: RM1,700.00 - RM1,800.00 per month
Work Location: In person