Summary of Job Role
This position will entail mainly Outlet Operational work as main priority with added responsibility in Training, where both skills combined, it will play a vital role in managing and improving our outlets business performance at various locations across Klang Valley.
Job Description
- Manage and work closely with the Operations Manager to ensure the smooth running of the outlets daily operations matters.
- Assist to prepare, execute and monitor the outlet standard operating procedures (SOPs) including ensuring that all outlets are compliance with the SOPs.
- Provides leadership and control in the outlet to ensure customers receive good customer service.
- Provides high food quality standard, practice good hygiene and maintain a good health and safety standard in all the outlets.
- Prepares reports (daily, weekly and monthly)
- Monitor all outlets expenses and ensure actual expenses are within the budgeted range, for the profitability of the outlets.
- Monitor sales targets of all the outlets, to ensure overall company sales target is met.
- Conduct periodic outlets inspection in a prompt and adequate manner and produce an inspection report with findings and solutions to management.
- Monitor the manpower level of each outlet and conduct recruitment to ensure sufficient manpower to operate in each outlet.
- Conduct training for outlet new joiners including periodic training to further equip outlet staff with new operational knowledge.
- Monitor staff performance of all outlets and ensure prompt actions in place to address the outlet staff issues.
- Assist in new outlet opening, include matters not limited to outlet equipment ordering, including raw material ordering, and hiring & training of new outlet staffs.
Job Requirements
- Candidate may possess at least SPM/Diploma/ Bachelor's Degree in any field
- At least 2-3 years of working experiences in F&B industry, preferably from Restaurant Manager background
- Must hands on with cooking or at least on food and beverages preparations
- Self-discipline and self-driven to keep up-to-date knowledge and skillset to fulfil task on outlet operations.
- Analytical
- Independent
- Good in solving problems and make firm, good, reliable decision
- Confident with strong leadership skills. Ability to lead a team
- Pleasant interpersonal skills, able to interact well with all level
- Computer literate and proficient in Microsoft Office applications
- Required to work on shifts, weekends and public holidays
- Possess own transport and willing to travel
Job Type: Full-time
Pay: RM4,000.00 - RM6,500.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
Work Location: In person