Full Time SOC Operations Engineer Jobs, Salary up to MYR 12,000 in Qboyd Software Solutions Federal Territory - Maukerja

Position: SOC Operations Engineer

Location: Kuala Lumpur Malaysia

Employment type: Permanent with client

Job Overview – SOC Operations Engineer (Day 2)

We are seeking a SOC Operations Engineer (Day 2) to support advanced security

monitoring and operations across network, endpoint, email, web, and data

protection platforms. This role focuses on investigating complex alerts, maintaining

security tool health, identifying gaps, and continuously improving SOC

eDectiveness, working closely with incident response and engineering teams.

Key Responsibilities

• Advanced Alert Investigation & Response

o Investigate and respond to security alerts from SIEM, EDR, network,email, web, WAF, and DLP tools.

o Perform deep-dive analysis of high-severity incidents, validate true/false positives, and escalate as required.

o Support containment, eradication, and recovery activities in collaboration with IR teams.

• Threat Hunting & Continuous Improvement

o Conduct proactive threat hunting based on IOCs, TTPs, and threat intelligence feeds.

o Identify detection gaps, blind spots, false positives, and under-utilized features; recommend improvements.

• Security Tool Health & Optimization

o Monitor security tool usage, health, coverage, and performance across all platforms.

o Track agent health, software versions, firmware updates, and vendor advisories.

o Ensure security logs are visible, complete, and healthy within SIEM and other monitoring tools.

• Compliance

o Ensure adherence to regulatory and compliance requirements (e.g., PCI DSS, ISO 27001, NIST).

• Collaboration & Knowledge Sharing

o Work closely with engineering teams to tune detection rules and improve automation.

o Participate in post-incident reviews and contribute to lessons learned.

• Process Enhancement

o Identify opportunities for process enhancements

o Develop and maintain playbooks for common incident types.

• Reporting & Documentation

o Maintain accurate investigation records, daily shift handovers, and operational reports.

o Prepare incident reports, including root cause analysis and lessons learned for major cases.

o Track and report SOC performance metrics (e.g., MTTR, MTTD, alert trends, false positives).

o Generate compliance-ready documentation for audits and regulatory requirements.

o Provide executive summaries highlighting key incidents, trends, and improvement recommendations.

Required Skills & Experience

• 4–7 years of experience in SOC or Security Operations role.
• Hands-on experience with SIEM and EDR platforms
• Working knowledge of network, endpoint, email, web, WAF, and DLP security controls.
• Experience investigating and responding to security incidents, including malware, phishing, and insider threats.
• Familiarity with threat intelligence concepts and frameworks
• Strong analytical, troubleshooting, and documentation skills.
• Understanding of compliance frameworks and regulatory requirements.

Pay: RM11,500.00 - RM12,000.00 per month

Work Location: In person