Full Time Customer Service Executive (N1 - N2 Japanese preferred) Jobs, Salary up to MYR 8,500 in Mango Global Selangor - Maukerja

Job Opening – Customer Service Executive (English + Japanese)

We are hiring for a Customer Service Executive role supporting customers through Call, Chat & Email channels.

Job Details

• Language Requirement: English + Japanese
• Location: Cyberjaya
• Shift: Rotational 24/7 shifts
• Off Days: 2 rotational off days per week
• Experience Required: Minimum 6 months – 1 year in Customer Service
• Japanese Proficiency: N1 / N2 Japanese preferred
• Education: Diploma and above
• Headcount: 6 openings
• Salary: RM8,500
• Joining Date: 15 June

Responsibilities

• Handle customer inquiries via calls, chat, and email
• Provide professional and timely customer support
• Resolve issues while maintaining high customer satisfaction
• Coordinate with internal teams when required

Requirements

• Fluent in English and Japanese communication
• Customer service experience is preferred
• Comfortable working rotational shifts
• Good communication and problem-solving skills

Pay: RM8,000.00 - RM8,500.00 per month

Application Question(s):

• Are you N1 or N2 Certified?

Language:

• Japanese (Required)

Work Location: In person