We are looking for a Debt Collection Agent to handle both telephone collections and on-site visits when required. This role is suited for someone confident, proactive, and comfortable conducting face-to-face interactions in a professional manner.
Key Responsibilities
- Conduct collection calls and follow-ups with overdue customers.
- Perform on-site visits to addresses when necessary to facilitate communication or deliver notices.
- Negotiate and arrange payment solutions professionally.
- Identify accounts with elevated default risk and escalate appropriately.
- Prepare and issue reminder letters or notices during field visits.
- Monitor repayment progress and loan status.
- Update collection notes and maintain accurate records.
- Ensure all field and office activities are conducted ethically and in compliance with regulations.
Requirements
- 1-2 years of relevant experience in debt collections or credit control
- Comfortable performing field visits professionally and safely.
- Must meet Singapore's fit and proper requirements for debt collection personnel.
- Strong communication, negotiation, and interpersonal skills.
- Ability to work independently and remain calm under pressure.
- Organized, reliable, and detail-oriented.
- Entreprenuerial spirit.
- Preferably able to speak more than one language
- Having own transport is an advantage
Job Type: Permanent
Pay: $2,500.00 - $3,500.00 per month
Work Location: In person