Full Time Customer Service Personnel Jobs, Salary up to MYR 3,500 in Regalia Records Management Selangor - Maukerja

Requirements:

• Candidate must possess at least Diploma in Business Studies/Administration/Management, Records Management or other related fields.
• At least 2 years of working experience in related field.
• Knowledge of appropriate software including Microsoft Office, Outlook and Adobe Acrobat.
• Good interpersonal and communication skills in both written and spoken (English and Bahasa Malaysia).

Job Description:

• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.
• Understands basic business terms and negotiation concepts.
• Must be able to interact with customers and all level of staff.

Working Days:

Monday to Friday : 09:00am to 06:00pm

Office Location:

Bukit Jelutong, Shah Alam

Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

• Cell phone reimbursement
• Dental insurance
• Opportunities for promotion
• Vision insurance

Ability to commute/relocate:

• Shah Alam: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person