Full Time Patient Care - Front Desk Executive Jobs, Salary up to MYR 3,000 in Malayan Healthcare Selangor - Maukerja

We’re Hiring | Patient Care / Front Desk Executive

Location: Kota Damansara
Employment Type: Full-Time

Join Denta Levant, Malaysia’s trusted name in patient-first dental care.
We are looking for a patient-focused, organized, and reliable Patient Care / Front Desk Executive to manage daily patient interactions and ensure a smooth, professional clinic experience.

This role is ideal for someone who is calm, attentive, and proactive in handling patients, appointments, and communication.

Key ResponsibilitiesPatient Care & Front Desk Operations

• Greet and register patients professionally upon arrival
• Engage with patients and doctors to finalize appointment schedules
• Follow up with patients before appointment dates for confirmation
• Coordinate with doctors and patients for follow-up treatments
• Finalize billing, payments, and basic transaction records
• Ensure a smooth, welcoming, and professional patient experience throughout each visit
• Monitor patient feedback and assist in resolving patient concerns or grievances
• Maintain accurate patient records and appointment details

Patient Communication & Coordination

• Manage incoming patient enquiries and communications via:
• WhatsApp
• Facebook
• Google
• Instagram
• TikTok
• Respond to enquiries promptly and professionally
• Provide clear information regarding appointments, treatments, and clinic processes
• Liaise between patients, doctors, and internal teams to ensure continuity of care

Requirements

• Friendly, professional, and trustworthy demeanor
• Minimum 1 year experience in patient care, front desk, or customer service role (preferred)
• Able to multitask and stay organized in a fast-paced environment
• Comfortable using Microsoft Excel for basic data entry and tracking
• Strong written and verbal communication skills in English and Bahasa Malaysia
• Able to work independently with minimal supervision
• Patient-oriented with good problem-solving skills

Benefits

• Medical & Dental Benefits
• 13th Month Pay
• Performance-Based Incentives
• EPF / SOCSO / EIS
• Company Appreciation Dinner & Annual Bonus
• Career Growth Opportunities
• Training Provided
• Supportive Work Culture
• Company Trips & Team Activities

Job Details

• Minimum Education: Diploma and above
• Working Days: 6 days per week
• Location: Kota Damansara

If you are someone who values patient experience, communicates well, and enjoys working in a healthcare environment, we welcome your application to join Denta Levant.

Job Type: Full-time

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

• Cell phone reimbursement
• Opportunities for promotion
• Professional development

Ability to commute/relocate:

• Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Diploma/Advanced Diploma (Preferred)

Language:

• English (Preferred)

Work Location: In person