Smile Hotel is hiring! We are a vibrant hospitality team committed to delivering excellent service to our guests.
We are currently seeking a motivated Front Desk/Receptionist to help us maintain our high standards of guest satisfaction. Join us and start your career journey in the heart of Subang’s travel hub!
Location: Subang Airport
Responsibilities
- Greet guests warmly upon arrival and ensure smooth check-in/check-out processes.
- Handle reservations, cancellations, and room assignments efficiently.
- Answer phone calls, emails, and guest inquiries with professionalism.
- Provide accurate information about hotel services, amenities, and local attractions.
- Process payments and maintain accurate records of transactions.
- Coordinate with housekeeping and other departments to meet guest needs.
- Address guest concerns promptly and escalate issues when necessary.
- Maintain a clean, organized, and welcoming front desk area.
Requirements
- No experience are welcome
- Strong communication and interpersonal skills.
- Basic computer skills
- Good appearance and positive attitude.
- Flexibility to work shifts, weekends, and holidays.
Benefits
- Competitive salary and performance incentives.
- Overtime provided
- Training and career development opportunities.
- Staff discounts on hotel services.
- Supportive team environment.
- Annual Leave
- Medical leave
- EPF Socso etc
Any inquiry do not hesitate to contact: +************* (WHATSAPP ONLY, NO CALLS)
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Flexible schedule
- Maternity leave
Work Location: In person