Full Time Careline Assistant Jobs, Salary up to MYR 2,000 in MSU Medical Centre Selangor - Maukerja

DUTIES & RESPONSIBILITIES

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

REQUIREMENTS

• Must be able to work in shift
• Pleasant characteristic
• Able to start immediately

Job Types: Permanent, Full-time

Pay: From RM2,000.00 per month

Benefits:

• Health insurance

Application Question(s):

• Able to work in shift rotation?

Work Location: In person