Key Responsibilities
1. Operational Supervision
- Supervise daily warehouse activities including receiving, put-away, picking, packing, and dispatch operations.
- Ensure smooth operational workflow for e-commerce, commercial outbound, and inbound activities.
- Monitor daily productivity and ensure operations meet required targets.
2. Inventory Management
- Maintain and improve inventory accuracy levels through proper stock control and monitoring.
- Conduct cycle counts, stock reconciliation, and investigation of discrepancies.
- Ensure correct storage, handling, and inventory tracking.
3. Customer Account Operations
- Manage warehouse operations supporting multiple customer accounts.
- Ensure all operational processes meet customer KPIs, service levels, and operational requirements.
- Coordinate with internal teams to support customer needs and resolve operational issues.
4. Manpower & Team Management
- Supervise warehouse assistants, operators, and support staff.
- Plan and optimize manpower allocation to maximize productivity.
- Conduct staff training, coaching, and performance monitoring.
5. Continuous Improvement
- Identify operational gaps and recommend process improvements.
- Support the Warehouse Manager in implementing continuous improvement plans.
- Drive initiatives to improve efficiency, accuracy, and workflow optimization.
6. Safety & Housekeeping
- Ensure compliance with workplace safety regulations and procedures.
- Maintain proper warehouse housekeeping standards (5S).
- Promote a safe working environment and enforce safety practices.
7. Planning, Reporting & Escalation
- Support daily operational planning and coordination.
- Prepare and submit operational reports and performance updates.
- Escalate operational issues and support timely problem resolution.
Requirements
- Diploma or equivalent in Logistics, Supply Chain Management, or related field.
- Minimum 3–5 years of warehouse operations experience, with supervisory experience preferred.
- Strong understanding of warehouse operations, inventory management, and logistics processes.
- Experience handling multi-account warehouse operations is an advantage.
- Good leadership, communication, and problem-solving skills.
- Ability to work in a fast-paced operational environment.
Job Type: Full-time
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Work Location: In person