Area Manager (Supermarket) – Job Scope
1. Operations Management
- Monitor daily operations for multiple supermarket outlets.
- Ensure all branches achieve smooth and efficient operations.
- Maintain cleanliness, product display, and store standards.
- Ensure compliance with company SOPs and policies.
2. Sales & Performance Monitoring
- Monitor sales performance and outlet KPIs.
- Analyze sales reports and identify improvement opportunities.
- Develop strategies to increase sales and profitability.
- Ensure outlets achieve monthly sales targets.
3. Staff Management
- Supervise Outlet Managers and store employees.
- Conduct staff training, coaching, and performance evaluations.
- Handle staff discipline, attendance, and scheduling issues.
- Assist in recruitment and manpower planning.
4. Inventory & Stock Control
- Monitor stock availability and minimize stock shortages.
- Ensure proper inventory management and stock rotation.
- Reduce stock loss, wastage, and shrinkage.
- Coordinate with warehouse and purchasing departments.
5. Customer Service Management
- Ensure excellent customer service at all outlets.
- Handle customer complaints and resolve operational issues.
- Improve customer satisfaction and shopping experience.
6. Financial & Cost Control
- Monitor outlet expenses and operational costs.
- Ensure proper cash handling and daily closing procedures.
- Review profit margins and outlet performance.
7. Reporting & Communication
- Prepare operational and sales reports for management.
- Conduct regular outlet visits and audits.
- Communicate company updates and operational plans to branches.
8. Marketing & Promotions
- Ensure promotional activities are properly executed.
- Monitor product pricing and promotional displays.
- Coordinate with marketing team for campaigns and events.
9. Compliance & Safety
- Ensure compliance with health, safety, and legal regulations.
- Monitor security and loss prevention measures.
- Ensure outlets follow hygiene and food safety standards.
Pay: RM4,000.00 - RM7,000.00 per month
Work Location: In person