Intern, Business Systems (ERP) Jobs, Salary up to MYR 1,000 in Novugen Pharma Selangor - Maukerja

About us

Novugen is a wholly owned subsidiary of SciTech International, a UAE-based group with over 30 years of experience in the healthcare industry. We specialize in venturing into strategic healthcare businesses and developing world-class healthcare facilities across the globe. With operations in multiple countries across continents, our global presence and expertise empower us to meet the complex challenges of delivering hard-to-source, technology-intensive pharmaceutical products to market.

Our manufacturing facilities in Bandar Enstek, Negeri Sembilan, are the first USFDA-approved pharmaceutical manufacturing facilities in Malaysia and Southeast Asia. We are also the first pharmaceutical company in the region to be vertically integrated from R&D to manufacturing, giving us greater control over the supply chain and reflecting our commitment to meeting a wide range of stringent regulatory standards.

At Novugen, we are united by a shared vision, with a team of talented individuals from diverse backgrounds and nationalities working together towards one common goal. We are driven by a passion for science and innovation, striving to accelerate the launch of pharmaceuticals that lack robust generic alternatives due to their complexity. Our continued investment in R&D and dedication to excellence aim to provide early access to affordable, high-quality medicines, impacting lives across the world.

Together, we are shaping the future of healthcare and changing lives everywhere.

About the Role
The IT Intern will assist the IT team in providing day-to-day operational support to business users. This role is ideal for someone eager to gain hands-on experience with computing hardware, software troubleshooting, and IT support processes, while learning to deliver quality customer service in a professional environment.

Key Responsibilities

• Act as first-line support (L1) for SAP-related issues via ticketing system, email, or user requests under supervision.
• Escalate SAP issues and/or problems to the SAP Consultant / Immediate Supervisor for guidance and resolution whenever required.
• Maintain daily logs of SAP support activities in the support/ticketing system.
• Assist in basic SAP system checks, report validation, data verification, and testing activities.
• Support SAP functional and technical teams in day-to-day operational tasks as assigned.
• Exhibit a strong sense of responsibility, learning attitude, and user support orientation.
• Assist in maintaining SAP documentation, user guides, SOPs, and support records.
• Adhere to SAP and IT department SOPs, security guidelines, and access policies.
• Comply with the organization’s policies, procedures, practices, and maintain high standards of work ethics.
• Perform any other responsibilities assigned by superior or company from time to time based on business requirements.
• Any other ad hoc tasks assigned by the management

About you

• Currently pursuing a Diploma or Bachelor’s Degree in Information Technology, Computer Science, Information Systems, or related field.
• Basic understanding of ERP systems, preferably SAP (exposure through coursework, projects, or internship experience is an added advantage).
• Familiarity with basic IT support concepts, ticketing systems, and troubleshooting processes will be an advantage.
• Possess analytical thinking skills with the ability to identify issues and escalate appropriately under supervision.
• Good communication skills (written and verbal) to liaise with internal users and IT team members.
• Detail-oriented with good documentation and record-keeping skills.
• Willing to learn, proactive, and able to work independently with minimal supervision.
• Demonstrate a strong sense of responsibility, integrity, and professionalism in handling system access and sensitive data.

Pay: Up to RM1,000.00 per month

Application Question(s):

• Are you available for a 6-month internship commitment?
• Are you available to work in Bandar Enstek, Negeri Sembilan?
• Have you worked with or learned about ERP systems, either in school or in previous internships/work experience?
• What are your internship start and end date?

Work Location: In person