Full Time Retail Assistant (Full Time) Jobs, Salary up to MYR 2,300 in Shui Xing Ventures Selangor - Maukerja

Responsibilities

• Welcome customers as they enter the store, providing a positive first impression and engaging with them in a friendly manner.
• Answer customer questions about products, services, and store policies. Provide knowledgeable information to assist in their purchase decisions.
• Offer product suggestions based on customer needs and preferences, upselling or cross-selling additional items.
• Manage sales transactions accurately through the eCommerce system, ensuring proper handling of payments and issuing digital receipts.
• Ensure that products are well-organized, properly labeled, and displayed according to store standards. Maintain visual merchandising and store layouts.
• Foster a close working relationship with the fulfillment and sales teams to ensure instore purchases are captured in the system and efficient handling of any returns.
• Collect customer feedback and relay it to management to improve service and store operations.
• Assist with in-store events, product launches, or promotional activities as required.
• Maintain the store’s cleanliness and organization, ensure the air conditioning is set to a comfortable temperature, and verify that water supply, electricity, Wi-Fi and CCTV are functioning properly.

Requirements

• Minimum SPM or equivalent qualifications.
• Previous experience in a retail environment is an added advantage.
• Familiar with ecommerce system and digital tools, such as mall apps, QR code, kiosks, etc.
• Willing to work varied shifts, including weekends and holidays, as required by the store’s operating hours.
• Ability to communicate clearly, listen actively, and respond to customer needs effectively.
• Demonstrates understanding and patience when dealing with diverse customer needs and situations.
• Understanding of the store’s products or services to assist customers and provide accurate information.

Job Type: Full-time

Pay: RM1,700.00 - RM2,300.00 per month

Experience:

• mall: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person