Kerja Sepenuh Masa, Project Engineer – Network - Security di ViewQwest Inc Federal Territory - Maukerja

Role Overview:

We are hiring a Project Engineer to lead the hands-on delivery of network and security projects – from solution design through implementation, testing, and handover to Managed Services. You will work directly with customers, vendors, and internal teams to deploy enterprise-grade infrastructure across multi-site environments.

This is not a project management role – it is an engineering delivery role with project ownership. You must be able to independently design, configure, deploy, and troubleshoot network and security solutions in the field. Candidates who cannot demonstrate real-world experience diagnosing and resolving routing, switching, wireless, and firewall issues will not be considered.

Key Responsibilities:

Network Design & Implementation

• Design, configure, and deploy enterprise-grade network solutions including routing, switching, wireless, SD-WAN, and firewall infrastructure.
• Implement and optimise network configurations to meet customer performance, scalability, security, and compliance requirements.
• Deploy and support SD-WAN solutions (Palo Alto Prisma, Cato Networks) and next-generation firewall platforms (Palo Alto, Fortinet).
• Plan and execute wireless deployments including RF planning, AP placement, channel management, and post-deployment validation.
• Conduct pre-deployment site surveys and readiness assessments.

Project Delivery & Execution

• Lead and execute network and security projects end-to-end: scoping, design, implementation, testing, documentation, and handover.
• Manage project delivery within scope, timeline, and budget constraints, escalating risks and blockers proactively.
• Collaborate with customers to gather requirements, validate technical specifications, and deliver tailored solutions.
• Provide on-site standby support during critical go-live and migration windows, troubleshooting issues in real time.
• Coordinate with the Managed Services team to ensure smooth project-to-operations handover, including complete documentation and knowledge transfer.

Troubleshooting & Escalation Support

• Diagnose and resolve complex network and firewall issues during project delivery, using structured troubleshooting methodologies and appropriate diagnostic tools (Wireshark, CLI, vendor TAC).
• Provide escalation support to the Managed Services L2 team for project-related or post-deployment issues when required.
• Perform root cause analysis for implementation issues and feed findings back into delivery processes and runbooks.

Documentation & Handover

• Produce detailed network diagrams, as-built documentation, configuration records, and project completion reports for every project.
• Create handover packs for Managed Services including topology diagrams, device inventories, credential registers, escalation paths, and known issue logs.
• Maintain accurate records of all project activities, incidents, and resolutions in project tracking and ticketing systems.
• Contribute to the development of standard deployment templates, checklists, and engineering best practices.

Requirements:

Experience (Mandatory)

• Minimum 5 years of hands-on experience delivering network and security projects in enterprise environments.
• Proven track record of independently designing, deploying, and troubleshooting routing, switching, wireless, and firewall solutions in production. We will assess this with scenario-based and practical interview questions.
• Experience with multi-site rollouts, technology migrations, or refresh programmes is strongly preferred.
• Experience in customer-facing roles with the ability to lead technical discussions with both IT teams and senior stakeholders.

Technical Skills (Mandatory)

• Deep understanding of routing protocols (BGP, OSPF, EIGRP) and switching technologies (VLANs, QoS, STP, LACP, VXLAN).
• Hands-on experience with at least two of the following firewall/security platforms: Palo Alto, Fortinet, Cato Networks.
• Strong knowledge of enterprise wireless networking (Wi-Fi 6/6E, 802.11 standards, RF planning, channel management).
• Experience with SD-WAN platforms (Palo Alto Prisma, Cato Networks) – deployment and troubleshooting, not just awareness.
• Proficiency with network diagnostic tools: Wireshark, CLI-based debugging, spectrum analysers, vendor TAC processes.

Certifications (Minimum One Required)

• At least one current, relevant professional-level certification is required: CCNP, PCNSE, Fortinet NSE4+, HCIP, SD-WAN certification, or equivalent.
• Additional certifications (CCNP Enterprise, CWNP, vendor-specific SD-WAN or firewall certs) are a strong advantage.
• CCNA-only candidates will not be considered unless accompanied by demonstrable hands-on experience equivalent to CCNP level.

Process & Documentation Skills (Mandatory)

• Demonstrated ability to produce professional project documentation: as-built diagrams, handover packs, test reports, and implementation plans.
• A structured approach to project delivery: plan, implement, test, document, hand over. Ad-hoc or undocumented approaches are not acceptable.
• Familiarity with project tracking and ticketing systems (Jira, Confluence, or similar).

Soft Skills

• Strong problem-solving and analytical skills with attention to detail.
• Excellent communication and client-facing skills – you will be representing ViewQwest directly to customers.
• Ability to work independently, manage multiple concurrent projects, and meet tight deadlines.
• Willingness to travel to customer sites and work outside standard hours during critical deployment windows.

Nice to Have

• Experience supporting retail environments (POS networks, in-store Wi-Fi, distributed branch infrastructure).
• Familiarity with network monitoring and automation tools (Zabbix, Grafana, Ansible, Python).
• Exposure to SASE/SSE architectures and zero-trust network design.
• Experience with FTTx technologies (OLT, ONT, fibre optics) in service provider or enterprise contexts.

Job Type: Permanent

Application Question(s):

• Are you legally authorised to work in Malaysia without requiring a work visa?
• What is your expected salary?
• How long is your notice period?

Work Location: In person