Full Time Customer Service Executive Jobs, in Wilayah Credit WP Kuala Lumpur - Maukerja

Your responsibilities will be:

• To achieve first call resolution where possible and follow up with customers on unresolved issues.

• Perform after call duties and quality assurance in accordance to the set procedures with zero defect.

• To consolidate and provide customer’s feedback to respective business partners for improvements and enhancements.

• Ensure adherence and full compliance with Group Policy and Standards, local laws and regulations and control and procedures.

• To perform other ad-hoc project and task assigned by superior from time to time.

To be eligible for this role, you will require:

1. SPM or Diploma in Communications or related fields.

2. Fresh Graduate (Diploma/Degree) are welcome to apply.