Job details:
- Employment Type: Permanent
- Working Hours: 9:00 AM – 6:00 PM
- Location: Puchong
- Salary: RM2,300.00
Job Responsibilities:
Equipment Diagnostics, Testing & Quality Assurance
- Assist the Service Team in conducting equipment diagnostics, testing, troubleshooting, and quality assurance activities.
- Assess products returned from B2C and B2B customers, as well as service centres, to determine product condition and suitability for resale, reuse, refurbishment, recycling, or disposal.
- Perform modular repair and replacement works using available spare parts and components.
- Support spare part harvesting activities from non-functional units when necessary.
- Conduct spare part verification and validation to ensure compatibility and accuracy with company products.
Service Documentation & Inventory Control
- Maintain accurate service records, repair documentation, and inventory tracking.
- Assist in monitoring spare part availability and stock movement.
- Ensure proper documentation of repair status, testing results, and service reports.
Service Centre Coordination
- Coordinate and liaise with outsourced service centres and principals regarding repair and technical matters.
- Support the monitoring of technical activities at service centres to ensure timely completion of repair and service cases.
- Ensure service centres provide quality workmanship and complete technical reports.
Onsite Technical Support
- Provide onsite technical support and assistance to service centres when required.
- Support sales and marketing teams with technical knowledge, troubleshooting, and product-related matters when needed.
Job Requirements:
- Candidate must possess at least a Certificate or Diploma, preferably in Electronics, Audio Technology, or related fields.
- Fresh graduates are encouraged to apply.
- Basic knowledge in electronics troubleshooting and repair is an added advantage.
- Willing to learn and hands-on with technical equipment and devices.
- Good problem-solving and communication skills.
- Able to work independently and as part of a team.
- Familiarity with inventory handling and documentation will be an advantage.
Pay: RM2,200.00 - RM2,300.00 per month
Work Location: In person