- Federal Territory of Kuala Lumpur Malaysia
Working Location
Job Description
Responsibilities
We’re Hiring: Customer Service (Japanese Speaker)
Location: KL, Malaysia
What You'll Do
• Handle and resolve complex customer escalations from BPO teams and internal channels
• Provide expert phone and chat support as a subject matter specialist
• Investigate issues, identify root causes, and share insights with the Team Lead
• Recommend improvements to support policies, workflows, and customer logic
• Suggest operational enhancements to boost team efficiency and productivity
What We Offer:
Competitive salary
Paid training & career growth opportunities
Dynamic and collaborative work environment
Apply now and join our growing team!
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