Kerja Sepenuh Masa, Linux Environment Support Engineer di Tata Consultancy Services - Maukerja

Key Responsibilities

Environment & System Support:

• Provide L2/L3 support for Linux environments (RHEL / Oracle Linux / CentOS).
• Monitor system health, performance, capacity, and availability.
• Perform incident, problem, and change management in line with ITIL processes.
• Handle environment readiness for application releases, patches, and upgrades.

Operational Excellence:

• Manage user access, file systems, processes, services, and cron jobs.
• Perform system maintenance activities: patching, upgrades, reboot coordination.
• Support 24x7 operations as part of on‑call or shift roster (if applicable).
• Troubleshoot complex issues related to OS, CPU, memory, disk, and network.

Automation & Scripting:

• Develop and maintain scripts using Shell / Bash / Python to automate routine tasks.
• Improve operational efficiency through standardization and automation.

Security & Compliance:

• Ensure systems comply with banking security standards, hardening guidelines, and audit requirements.
• Support vulnerability remediation, system hardening, and access reviews.
• Work closely with security and risk teams during audits.

Collaboration & Documentation:

• Coordinate with application, database, middleware, network, and cloud teams.
• Maintain clear documentation, SOPs, and runbooks.

Technical Skills (Mandatory)

• Strong hands‑on experience with Linux OS (RHEL / Oracle Linux preferred).
• Proficient in:
• Process management
• File system management
• Networking basics (TCP/IP, ports, firewalls)
• User and permission management
• Experience with monitoring tools (e.g., Nagios, Zabbix, OEM, AppDynamics – any).
• Working knowledge of ITIL, incident and problem management.
• Shell scripting (Bash) – mandatory.