jobs in Mango Global

Full Time Customer Service - Korean Speaking Jobs, Salary up to MYR 8,500 in Mango Global Federal Territory - Maukerja

Customer Service - Korean Speaking

MYR8,000 - MYR8,500 Per Month

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

Korean Speaking Customer Service

Requirements

  • candidates with Korean language proficiency
  • Able to communicate effectively in Korean and English
  • Previous customer service experience is preferred
  • Good communication and problem-solving skills
  • Comfortable handling inbound customer calls
  • Ability to work in a fast-paced environment

Key Responsibilities

  • Handle inbound customer inquiries from Korean-speaking customers
  • Provide accurate information and resolve customer issues in a professional manner
  • Ensure high-quality customer service and maintain customer satisfaction
  • Document customer interactions and follow company procedures
  • Escalate complex issues to the relevant department when necessary

Role Overview

The Korean Speaking Customer Service Executive will support Korean customers by handling inbound calls and providing timely solutions to their inquiries. The role requires strong Korean language skills, excellent communication abilities, and a customer-focused mindset.

Job Types: Full-time, Permanent

Pay: RM8,000.00 - RM8,500.00 per month

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • Korean (Required)

Work Location: In person

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