Full Time Customer Service Specialist KOREAN Jobs, in Devloit Federal Territory - Maukerja

Location- Kuala Lumpur

Customs service role

Shift- Day

Language - Korean

Salary-RM8500+KPI+Shift Allowance

• Understand customer enquiries and respond via applicable channels: email, and chat .

• Understand customer enquiries and ensure they are answered or routed through the appropriate support channel

• Manage customer escalations and ensure that these are answered, tracked, and escalated as required

• Perform all procedures accurately, including following client's documented call flows, work processes, data entry requirements, and complaint management processes

Thanks,

Sukhvinder Kaur

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