Kerja Sepenuh Masa, Customer Development Manager di FrieslandCampina Selangor - Maukerja

We are looking for a results-driven Customer Development Manager to manage supermarket key accounts and chilled distributors, drive sales growth, and build strong customer relationships within the FMCG industry.

Job Responsibilities: 

• Manage and nurture relationships with key accounts in the supermarket channel and chilled distributors through regular visits, effective communication, and problem-solving to ensure customer satisfaction.
• Drive sales growth by identifying business opportunities, implementing sales strategies, and ensuring product availability.
• Monitor sales data and market trends to support informed decision-making and business growth.
• Plan and execute promotional activities, ensuring effective merchandising and maximizing product visibility.
• Coordinate with the marketing team to develop and implement promotional campaigns.
• Develop a thorough understanding of key customer needs and requirements.
• Negotiate contracts and close agreements to maximize profitability.
• Collaborate with internal departments such as Marketing, Supply Chain, and Finance to align strategies and achieve common goals.
• Coordinate with external stakeholders, including customers and suppliers, to ensure seamless operations.

Job Requirements: 

• Bachelor’s degree in Business, Marketing, or a related field.
• 3–5 years of experience in Sales or Customer Development within the FMCG industry, preferably with experience in managing local key accounts and distributors.
• Strong communication and negotiation skills to effectively engage with key clients and communicate their requirements to internal teams.
• Excellent time management skills, with the ability to manage multiple key accounts and meet customer and distributor expectations in a timely manner.
• Possess own transportation and be willing to travel for business visits.

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are. We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world. Add a description about the department, team or specific location.