Full Time Protege Customer Service Defect Management Jobs, in Naza TTDI WP Kuala Lumpur - Maukerja

Naza TTDI Sdn Bhd, a premium player in the Malaysian property industry, is renowned for successful projects such as the award-winning Taman Tun Dr Ismail. Since its inception, the company has aimed to create thriving communities, delivering quality lifestyle concepts and products. With well-known developments in Klang Valley and major projects like Platinum Park in Kuala Lumpur and TTDI Gateway in Shah Alam, Naza TTDI has established its foothold in the industry. Managed by professionals, the company is committed to timely customer service and maximizing shareholder value.

Role Description

This is a contract role for a Protege Customer Service Defect Management position. The role is on-site and located in WP. Kuala Lumpur. The daily responsibilities include managing customer support, ensuring customer satisfaction, handling defect management, and addressing customer queries and complaints. The role also involves collaborating with various departments to resolve issues and improve customer service processes.

Qualifications

Customer Satisfaction, Customer Service Management, and Customer Support skills

Analytical Skills and Communication skills

Strong problem-solving abilities and attention to detail

Ability to work independently and as part of a team

Experience in the property development industry is a plus

Bachelor's degree in Civil,Electrical,Mechanical,Business Administration, Management, or a related field