Full Time Retail Operations Manager Jobs, in Randstad WP Kuala Lumpur - Maukerja

Job Details

We are looking for a dynamic and results-driven Retail Operations Manager to oversee and optimize store performance across multiple locations. This role is critical in driving sales, ensuring operational excellence, and building a high-performing retail team aligned with the company’s growth strategy.

Responsibilities

• Oversee daily operations across assigned retail stores to ensure smooth and efficient execution
• Drive sales performance and achieve business targets through strong planning and execution
• Monitor KPIs, analyze sales data, and implement actionable strategies to improve performance
• Lead, coach, and develop Store Managers and frontline teams to build a strong sales culture
• Ensure consistent implementation of SOPs, VM standards, and brand guidelines across all stores
• Manage manpower planning, staff productivity, and cost control
• Identify operational gaps and continuously improve processes to enhance customer experience
• Collaborate with internal stakeholders (Marketing, Merchandising, HR) to support business initiatives
• Conduct regular store visits, audits, and performance reviews

Requirements

• Minimum 5–8 years of experience in retail operations, with at least 2–3 years in a managerial role
• Proven track record in managing multiple stores and driving sales growth

Skills
no additional skills required
Qualification
no additional qualifications required
Education
Bachelor Degree