jobs in MariBank Singapore

Sepenuh Masa Collections Analyst - Maribank Jobs, in MariBank Singapore - Maukerja

Collections Analyst - Maribank

MariBank Singapore

Undisclosed

Sepenuh Masa

Singapore

Kongsi
Simpan

Lokasi Kerja

  • Singapore

Penerangan Kerja

Tanggungjawab

Job Description

  • Develop and implement collection strategies for Consumer and SME loan portfolios, including segmentation and treatment actions (e.g., phone collection, field collection, legal recovery, and outsourced collections).
  • Monitor collection performance and portfolio trends through data analysis and reporting.
  • Prepare and maintain daily, weekly, and monthly MIS reports for portfolio performance and collection productivity.
  • Analyze collection effectiveness and identify opportunities to improve collection rates and operational efficiency.
  • Improve Collection strategy and efficiency through Champion and Challenger testing.
  • Support debt resolution programs, including restructuring and settlement arrangements for customers.
  • Coordinate legal recovery actions and work closely with internal legal teams when required.
  • Manage and monitor the performance of external collection agencies against established KPIs and service standards.
  • Partner with Risk, Operations, Product, and Technology teams to enhance collection processes and systems.
  • Develop collection capacity plan to ensure sufficient resources to support optimal collection activities.
  • Support ad-hoc reporting and deep-dive analytics to better understand collection performance.

Requirements

  • Bachelor's degree in Finance, Business, Economics, Statistics, or a related field.
  • 2-3 years of experience in collections, recoveries and collection analytics in financial industry.
  • Strong SQL skills with experience in MIS reporting and data analysis.
  • Good understanding of collection strategies, delinquency management, and recovery processes.
  • Experience managing collection agencies and familiarity with legal recovery procedures is preferred.
  • Strong analytical, communication, and stakeholder management skills.
  • Proactive, detail-oriented, and able to work in a fast-paced environment.

Peringatan Penting

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