jobs in SPX Express

Kerja Sepenuh Masa, Partnership - Projects (Lead) - Service Point, SPX Express di SPX Express Federal Territory - Maukerja

Partnership - Projects (Lead) - Service Point, SPX Express

SPX Express

Undisclosed

Sepenuh Masa

KL City, Federal Territory

Kongsi
Simpan

Lokasi Kerja

  • Kuala Lumpur Federal Territory Malaysia

Penerangan Kerja

Tanggungjawab

Job Description

  • Pitching & Onboarding
  • Identify and pitch the SPX Service Point programme to potential leads and retail chains.
  • Present value propositions to decision-makers and manage end-to-end onboarding for operational readiness.
  • Negotiate, draft, and manage contracts in compliance with policies and regulations.
  • Relationship Management & Performance Monitoring
  • Manage key accounts to build strong, long-term partnerships.
  • Ensure partners meet or exceed SLAs and KPIs.
  • Track account performance, analyse data to identify gaps, and implement improvements through regular reviews and audits.
  • Negotiate rates and identify opportunities for cost savings.
  • Strategic Planning & Projects
  • Contribute to service point network planning, cost optimisation, and risk management.
  • Using data, identify potential hotspots (including breakdown by priority) and project plan towards achieving full hotspot coverage
  • Build infrastructure to support on-ground sales team in providing relevant information on hotspots
  • Monitor and track progress of on-ground sales team, while ensuring we fully understand areas that we are required to place more emphasis on
  • Develop operation process flow and guidelines within and across the team to ensure the services provided are aligned to the set standards
  • Ideate ways to increase buyer awareness on buyer self collect
  • Communication & Collaboration
  • Work with cross-functional teams to align operations with business goals.
  • Maintain professional and effective communication with internal and external stakeholders.

Requirements

  • Bachelor’s degree in the related field.
  • For partnerships role, 2+ years experience in external relationship management
  • Strong pitching, negotiation, and relationship management skills.
  • Good communication skills in both written and verbal
  • Proficient in MS Office; CRM experience is a plus.

Peringatan Penting

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