Full Time System Analyst (IT Asset Management) Jobs, in Kumpulan Wang Simpanan Pekerja (KWSP) Selangor - Maukerja

Qualification & Experience:

• Malaysian citizen.

• Pass Bahasa Malaysia Language including oral test at Sijil Pelajaran Malaysia (SPM) level.

• Possess a Bachelor’s Degree (Honors) in Computer Science, Engineering, Information Technology, Information System or an equivalent field recognized by the Government, from an accredited higher learning institution.

• Possess IAITAM certification (or an equivalent ITAM certification) will be an added advantage.

• Minimum of 4 - 7 years of experience in IT asset management (hardware and software) or a related field.

• Solid understanding of IT asset components, including both hardware and software.

• Strong analytical, organizational, and communication skills, with proficiency in IT asset management software and tools.

• Strong understanding of license administration, server management, and system logical.

Essential Soft Skills:

• Strong problem-solving skills to address asset management challenges.

• Patience and the ability to perform well under pressure.

• Excellent communication and presentation skills.

• Detail-oriented, self-organized, and strong time management abilities.

• Capable of handling multiple tasks and being self-motivated.

• Skilled in enhancing and developing new processes.

IT Asset Lifecycle Management

• Oversee Asset Inventory: Maintain and govern the accuracy of the IT asset repository (CMDB/ITAM system) for all hardware, software, license subscription, cloud subscriptions, and other technology assets from procurement to disposal.

• Process Execution: Govern the execution of the complete asset lifecycle, including procurement support, deployment coordination, asset transfers, and formal retirement/disposal processes.

• Inventory Control: Resolve complex discrepancies in asset records and implement robust controls to ensure continuous data integrity and a single source of truth for all IT assets.

Software Licensing and Compliance (SAM)

• Compliance Assurance: Execute regular reviews and audits of software installations and usage data against license entitlements to ensure continuous legal compliance with vendor agreements.

• License Optimization: Analyse software usage metrics to identify unused or underutilized licenses and recommend strategies (e.g., license harvesting, reclamation) for cost reduction and optimization.

• Vendor Management Support: Assist the senior analyst for provider audits and contract renewals by providing detailed, data-driven entitlement and usage reports.

Reporting, Analysis, and Strategy

• Advanced Reporting: Generate, analyze, and present complex reports and dashboards (e.g., utilization, cost-to-serve, compliance status, end-of-life forecasts) for senior management and cross-functional teams (Finance, Procurement).

• Cost Management: Generate relevant data to support Senior Analyst/ITAM lead providing actionable insights to reduce technology expenditures and maximize return on investment (ROI).

• Process Improvement: Implementing continuous improvement initiatives for ITAM processes, tools, and policies, in alignment with industry best practices (e.g., ITIL).

Team Leadership and Mentorship

• Escalation Point: Serve as the subject matter expert (SME) and escalation point for cross-functional teams regarding asset-related issues, policies, and complex licensing questions.

• Mentorship: Provide guidance, coaching, and training to EPF staff and ensure consistent application of ITAM policies.

• Cross-Functional Collaboration: Act as a key liaison between IT asset owner, IT Operations, Procurement, Finance and Security teams to align ITAM practices with broader organizational goals.

• Casual attire
• Hot desk environment
• Nearby LRT (KLCC), MRT (Conlay & Bukit Bintang) & Monorail (Raja Chulan)
• Statutory deductions
• Commission incentives
• Annual leave
• Dental allowance
• Optical allowance
• Panel clinic
• Life insurance
• Attendance bonus
• Learning incentive
• Medical Benefits
• EPF SOCSO