Full Time IT Support Engineer (CAT 1, TCP-IP-DNS, East) Jobs, Salary up to SGD 3,300 in RECRUIT EXPERT PTE. LTD. Central Region (Singapore) - Maukerja

• Handle customer inquiries and technical issues via phone, email, chat, or ticketing system to provide quick and polite assistance.
• Solve technical problems reported by customers or users using troubleshooting skills for software, hardware, or network issues.
• Work with development and product teams to resolve complex issues and keep stakeholders updated.
• Meet SLAs for response times and resolutions, ensuring requests are handled on time.

Requirements:

• Diploma in Cyber Security or equivalent.
• At least 2 years of relevant working experience.
• Good knowledge of computer systems, networks, troubleshooting, and key protocols like TCP/IP and DNS.
• Comfortable to work 24x7 standby shifts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to *************

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at *************

EA Licence: 19C9701

Registration: R21100996