jobs in PARKROYAL PICKERING HOTEL PTE. LTD.

Full Time Guest Services Executive (Front Desk) Jobs, Salary up to SGD 2,580 in PARKROYAL PICKERING HOTEL PTE. LTD. Central Region (Singapore) - Maukerja

Guest Services Executive (Front Desk)

PARKROYAL PICKERING HOTEL PTE. LTD.

SGD2,580 - SGD2,580 Per Month

Central Region (Singapore)

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Working Location

  • 3 UPPER PICKERING STREET Central Region (Singapore) Singapore

Job Description

Responsibilities

Responsibilities

  • Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
  • Process all types of payment such as room charges, cash, checks, debit, or credit.
  • Process all check-outs including resolving any late and disputed charges.
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns courteously and professionally.
  • Coordinate with Housekeeping to track the readiness of rooms for check-in.
  • Supply guests with directions and information regarding the property.
  • Complete designated cashier and closing reports in the computer system.
  • Balance and drop receipts according to accounting specifications.
  • Perform other reasonable job duties as requested by superior

Requirements

  • 1–3 years of experience in hotel front office or guest services preferred.
  • Minimum secondary school qualification or related field is an advantage.
  • Proficient in Opera PMS, Microsoft Office, and basic computer applications.
  • Knowledge of front desk operations, including check-in/check-out, reservations, and cashiering.
  • Customer-focused with a commitment to delivering excellent guest service.
  • Strong communication and interpersonal skills.
  • Responsible, independent, and accountable.
  • Able to multitask and work efficiently in a fast-paced environment.
  • Well-organized, detail-oriented, and able to work independently.
  • Team player with a positive attitude and problem-solving skills.
  • Able to work rotating shifts, including weekends and public holidays
  • 12 hrs per day (include breaktime), 4 days work week, 2 rotating shift - Morning & Night Shift

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

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