Full Time Guest Services Executive (Front Desk) Jobs, Salary up to SGD 2,580 in PARKROYAL PICKERING HOTEL PTE. LTD. Central Region (Singapore) - Maukerja

Responsibilities

• Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
• Process all types of payment such as room charges, cash, checks, debit, or credit.
• Process all check-outs including resolving any late and disputed charges.
• Answer, record, and process all guest calls, messages, requests, questions, or concerns courteously and professionally.
• Coordinate with Housekeeping to track the readiness of rooms for check-in.
• Supply guests with directions and information regarding the property.
• Complete designated cashier and closing reports in the computer system.
• Balance and drop receipts according to accounting specifications.
• Perform other reasonable job duties as requested by superior

Requirements

• 1–3 years of experience in hotel front office or guest services preferred.
• Minimum secondary school qualification or related field is an advantage.
• Proficient in Opera PMS, Microsoft Office, and basic computer applications.
• Knowledge of front desk operations, including check-in/check-out, reservations, and cashiering.
• Customer-focused with a commitment to delivering excellent guest service.
• Strong communication and interpersonal skills.
• Responsible, independent, and accountable.
• Able to multitask and work efficiently in a fast-paced environment.
• Well-organized, detail-oriented, and able to work independently.
• Team player with a positive attitude and problem-solving skills.
• Able to work rotating shifts, including weekends and public holidays
• 12 hrs per day (include breaktime), 4 days work week, 2 rotating shift - Morning & Night Shift

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.